Text "2090" to (309) 322-9911 to apply.

Wage Range: Min: $22.15, Mid: $27.69, Max: $33.23

A Brief Overview

The Escrow/Insurance Lead assists the Escrow/Insurance Supervisor with overseeing daily Escrow/Insurance operations. The Escrow/Insurance Lead is the first line of assistance to the Escrow/Insurance staff. This position is responsible for building loyalty to the organization, maintaining a team environment, assisting with implementation of procedures, and training. The Escrow/Insurance Lead is responsible for meeting established productivity standards by successfully combining skills, ability, and effort to ensure levels of service are achieved. This position performs with efficient service and is fully compliant with all industry regulations. The Escrow/Insurance Lead reports to the department supervisor.

What you will do

• Train employees on all Escrow/Insurance tasks
• Assist with data entry and maintenance of escrow records on all loan types on the Bank's core system
• Review data input for accuracy and completeness on escrow records
• Assist with escrow distribution processing and reviewing annual escrow analysis
• Answer incoming calls with enthusiasm and professionalism
• Reconcile escrow checking accounts and general ledger accounts in a timely manner
• Monitor and track property tax status and insurance status on escrow and non-escrow loans
• Verify that all policies and procedures are followed to minimize risk of fraud
• Contribute to the performance appraisal process of frontline Escrow/Insurance staff by providing input to the Escrow/Insurance Supervisor and Loan Servicing Manager
• Work with customer and their contractors on their insurance claims
• Upload loan documentation to electronic file
• Exercise good judgment and take a proactive approach to anticipating and solving problems
• Demonstrate the ability to independently make sound decisions based upon Bank policies, procedures, knowledge, and experience
• Perform other duties as assigned by the Escrow/Insurance Supervisor, Loan Servicing Manager, or Loan Operations Manager

Other Qualifications/Requirements

• Bachelor’s Degree in Related Curriculum and Minimum 5 Years Loan Operations or Loan Servicing Preferred or equivalent combination of education and experience

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands

• Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
• Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
• Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.